Last Updated: December 2025

1. Data We Collect

We collect information that you provide directly to us and information that is automatically generated when you use our services.

1.1. Personal Information - when you register for an account, we collect:

• Identity Data: First name, last name, username.
• Contact Data: Email address, mobile phone number, and mailing address.
• Verification Data: In some cases, we may request KYC (Know Your Customer) documents to verify your identity, as required by our compliance settings.

1.2. Usage and Device Data - when you access our application, our systems automatically record:

• Device Information: Your IP address, browser type, operating system platform, and device location (approximate city and country based on IP).
• Login History: We maintain a log of your login sessions, including timestamps and location data, for security purposes.

1.3. Transactional Data - we collect details regarding your interactions with our auction platform, including:

• Bidding History: Records of all bids placed, including timestamps and amounts.
• Financial Records: Transaction history, current wallet balance, deposit records, and winning auction details.

We do not intentionally collect personal data of property sellers or buyers.

2. How We Use Your Data

We use data to:

• Provide access to the platform
• Improve listings relevance
• Manage subscriptions
• Communicate service updates
• Ensure platform security

We do not sell personal data.

3. How We Share Your Data

We may share your personal data with third-party service providers strictly for the purpose of facilitating our services:

• Integrated third-party payment gateways (such as Stripe, PayPal, etc.). Your payment information is handled securely by these providers and is subject to their respective privacy policies.
• Hosting and infrastructure providers
• Analytics services (aggregated and anonymised where possible)

We do not share personal data with advertisers.

4. Legal Basis (UK GDPR)

We process data under:

• Contractual necessity (providing the service)
• Legitimate interest (platform improvement and security)
• Legal obligation (billing and compliance)

5. Third-Party Data

Any references to property listings:

• Are derived from publicly available sources
• Are used for analytical insight only
• Are not stored as personal seller profiles

If you believe your data has been referenced incorrectly, you may contact us for review.

6. Data Retention

Your data is retained as follows:

• Account data: retained while your account is active
• Analytics data: retained in aggregated form

You may request deletion at any time.

7. Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Object to processing
• Lodge a complaint with the ICO

8. Cookies Notice

FurnBids uses cookies to:

• Keep you logged in
• Remember preferences
• Analyse platform usage

Cookie types:

• Essential cookies – required for the site to function
• Analytics cookies – help us improve the platform

You can manage cookies via your browser settings.

9. Contact

For privacy or legal enquiries please use our contact form.